Job Openings

If you’re searching for a rewarding career with an exceptional team of people full of pride for the groundwater industry we serve, consider an opportunity with Western Hydro.

In addition to competitive salary and benefits, we offer a stimulating and supportive culture. We believe a fulfilling family life is crucial to a successful professional one, and encourage all employees to achieve their professional potential.


  • Western Hydro Inside Sales / Turbine Pump Sales - Banning, CA

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    Order, coordinate, and assist in turbine pump builds
    Inventory control of turbine pump parts
    Provides professional level support to customers on product information related to functionality, performance and price
    Collects information and feedback from the customer related to requirements, concerns and/or complaints
    As applicable, manages the order process in a professional manner
    Recommends product and service that effectively meet customer needs
    Assists customers and other sales professionals with pricing requests
    Provides accurate information for documenting customer orders
    Applies advanced level product knowledge to assist customers
    Accurately processes payments for purchases
    Processes returns to include completing appropriate paperwork, exchanging merchandise and generating credit receipts as needed
    Greets incoming customers in a professional and timely manner.
    Answers incoming sales calls via telephone, written inquiries and facsimile requests
    Understands and supports established sales policies and procedures to provide proper and effective treatment to customers
    Pulls orders, moves inventory and receives orders from vendors; including loading and off-loading inventory
    Hot Shots orders to customers, in company vehicle, to ensure customer service levels are consistently achieved
    Maintains a neat and orderly work area
    Performs other related duties as needed

    POSITION QUALIFICATIONS

    Skills and Abilities
    Run Microsoft Windows based computer system and email
    Must live within daily commuting distance of the Western Hydro Banning, CA office
    Strong interpersonal skills
    Ability to influence through knowledge and expertise
    Ability to learn and understand product functionality, customer needs and product offerings
    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
    Ability to compute rate, ratio, percent and can interpret bar graphs
    Maintains confidentiality and uses discretion with business information
    Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals
    Ability to read and comprehend moderately complex instructions, correspondence, and memos
    Ability to write moderately complex correspondence
    Ability to effectively present information and responds to questions in one-on-one and small group situations to customers, clients, and other employees of the
    organization
    Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
    Ability to deal with problems involving a few concrete variables in standardized situations
    Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a
    limited area of operation
    Frequently makes decisions of minor importance, which may affect the work operations of other employees and/or clientele to a moderate degree
    Completes some moderately repetitive tasks
    Uses noncomplex machines and equipment (adding machines, calculators, copy/fax machines, etc.)
    Acceptable MVR per Automobile Insurer guidelines; must be able to meet this requirement during annual insurance review

    Education and Experience

    High school diploma or general education degree (GED); and three to five years related experience and/or training; or equivalent combination of education and
    experience

    Computer Skills
    Intermediate: Microsoft Office suite, Internet and ERP

    PHYSICAL ACTIVITIES

    While performing the functions of this job, the employee is:
    Regularly required to sit and to talk or hear
    Frequently required to use hands to finger, handle, or feel and to reach with hands and arms
    Occasionally required to stand or walk and to climb or balance
    Specific vision abilities required by this job include close vision
    The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.
    The company will make reasonable accommodations to enable individuals with disabilities to perform the essential functions and expectations.

    Email resumes for Banning, CA to Brandon Bailey at bbailey@2mco.com.